SO LOLA'S ONLINE SALES POLICY

By placing an order online for It's SO Lola's formalwear you agree to the following conditions of sale: 

  1. All sales are final. No refunds, exchanges, deposits, returns or store credit will be given for any reason.
  2. You are solely responsible for choosing the correct size and color!  Alterations are inevitable for every dress to obtain the perfect fit, please plan to have your gown altered upon arrival.
  3. Color may vary due to computer screen and/or company photography. SO Lola's is not responsible for any variation in color, beading, pattern etc.. 
  4. SO Lola's is not responsible for and will not accept returns for gowns duplicated to your special event by other stores or websites. 
  5. There are no returns, exchanges, refunds or store credits for cancelled events regardless of reason for cancellation.

  6. SO Lola's is not responsible for any damages once the dress has left our store. If you feel your dress has arrived damaged, please reach out to us within 48 hours of the delivery date with photos and a description. 
  7.  Orders placed Tues-Fri will be shipped out next day, orders placed Sat-Sun will be shipped in 2-3 days. Please contact us if your wear date requires expedited shipping. 

By completing the check out process, you agree to the above terms and conditions.